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	<link>http://www.twooldpros.com</link>
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		<title>Comment on Gratitude is a wonderful thing for your business&#8230; by Pam Hurn</title>
		<link>http://www.twooldpros.com/customer-appreciation-customer-retention/#comment-35</link>
		<dc:creator>Pam Hurn</dc:creator>
		<pubDate>Tue, 21 Feb 2012 14:36:37 +0000</pubDate>
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		<description>So simple, but so right.  Always the right thing to do with your customers.

http://www.pamhurn.com/</description>
		<content:encoded><![CDATA[<p>So simple, but so right.  Always the right thing to do with your customers.</p>
<p><a href="http://www.pamhurn.com/" rel="nofollow">http://www.pamhurn.com/</a></p>
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		<title>Comment on Gratitude is a wonderful thing for your business&#8230; by Lin Scheib</title>
		<link>http://www.twooldpros.com/customer-appreciation-customer-retention/#comment-33</link>
		<dc:creator>Lin Scheib</dc:creator>
		<pubDate>Thu, 16 Feb 2012 20:35:32 +0000</pubDate>
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		<description>Thanks for the reminder, Kay.  When I read this, I immediately sent my loyal clients a thank you e-mail.  This is great and timeless advice.

http://www.linscheib.com/</description>
		<content:encoded><![CDATA[<p>Thanks for the reminder, Kay.  When I read this, I immediately sent my loyal clients a thank you e-mail.  This is great and timeless advice.</p>
<p><a href="http://www.linscheib.com/" rel="nofollow">http://www.linscheib.com/</a></p>
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		<title>Comment on Gratitude is a wonderful thing for your business&#8230; by Cindy Allen-Lott</title>
		<link>http://www.twooldpros.com/customer-appreciation-customer-retention/#comment-32</link>
		<dc:creator>Cindy Allen-Lott</dc:creator>
		<pubDate>Thu, 16 Feb 2012 16:38:01 +0000</pubDate>
		<guid isPermaLink="false">http://www.twooldpros.com/?p=386#comment-32</guid>
		<description>Actually I have to laugh out loud at this.  I filed your article to read after Valentine&#039;s and just got to it this morning.  Why am I laughing?  Just last night I made myself a note to call you both to say thank you for your recent help with the holiday and to ask how best to thank our customers for the best holiday we have ever experienced.  Great reminder and on my list to get that done today!

Cindy Allen-Lott
http://dragonflyfloralandgifts.com/</description>
		<content:encoded><![CDATA[<p>Actually I have to laugh out loud at this.  I filed your article to read after Valentine&#8217;s and just got to it this morning.  Why am I laughing?  Just last night I made myself a note to call you both to say thank you for your recent help with the holiday and to ask how best to thank our customers for the best holiday we have ever experienced.  Great reminder and on my list to get that done today!</p>
<p>Cindy Allen-Lott<br />
<a href="http://dragonflyfloralandgifts.com/" rel="nofollow">http://dragonflyfloralandgifts.com/</a></p>
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		<title>Comment on Gratitude is a wonderful thing for your business&#8230; by Mary Schneider</title>
		<link>http://www.twooldpros.com/customer-appreciation-customer-retention/#comment-31</link>
		<dc:creator>Mary Schneider</dc:creator>
		<pubDate>Sun, 12 Feb 2012 16:57:45 +0000</pubDate>
		<guid isPermaLink="false">http://www.twooldpros.com/?p=386#comment-31</guid>
		<description>Thanks for this!  I am always filled with gratitude when people remind me to be grateful!  I do have a tendency to forget.............so I appreciate the reminder!

Blessings, Mary
http://www.repatternit.com/</description>
		<content:encoded><![CDATA[<p>Thanks for this!  I am always filled with gratitude when people remind me to be grateful!  I do have a tendency to forget&#8230;&#8230;&#8230;&#8230;.so I appreciate the reminder!</p>
<p>Blessings, Mary<br />
<a href="http://www.repatternit.com/" rel="nofollow">http://www.repatternit.com/</a></p>
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		<title>Comment on Gratitude is a wonderful thing for your business&#8230; by Shannon M. Andre', CPA/CFE</title>
		<link>http://www.twooldpros.com/customer-appreciation-customer-retention/#comment-29</link>
		<dc:creator>Shannon M. Andre', CPA/CFE</dc:creator>
		<pubDate>Fri, 10 Feb 2012 16:31:43 +0000</pubDate>
		<guid isPermaLink="false">http://www.twooldpros.com/?p=386#comment-29</guid>
		<description>Very timely advice!  As our CPA firm enters its &quot;opportunity season&quot; , we need to consistently deliver the &quot;personal touches&quot; and appreciative gestures along with the audits and tax returns.  Thank you!</description>
		<content:encoded><![CDATA[<p>Very timely advice!  As our CPA firm enters its &#8220;opportunity season&#8221; , we need to consistently deliver the &#8220;personal touches&#8221; and appreciative gestures along with the audits and tax returns.  Thank you!</p>
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		<title>Comment on Gratitude is a wonderful thing for your business&#8230; by Maureen</title>
		<link>http://www.twooldpros.com/customer-appreciation-customer-retention/#comment-28</link>
		<dc:creator>Maureen</dc:creator>
		<pubDate>Fri, 10 Feb 2012 14:18:38 +0000</pubDate>
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		<description>Absolutely!  Everyone likes to hear thank you.  Great advice.</description>
		<content:encoded><![CDATA[<p>Absolutely!  Everyone likes to hear thank you.  Great advice.</p>
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		<title>Comment on Gratitude is a wonderful thing for your business&#8230; by Dalton Burks</title>
		<link>http://www.twooldpros.com/customer-appreciation-customer-retention/#comment-26</link>
		<dc:creator>Dalton Burks</dc:creator>
		<pubDate>Thu, 09 Feb 2012 01:25:51 +0000</pubDate>
		<guid isPermaLink="false">http://www.twooldpros.com/?p=386#comment-26</guid>
		<description>Right on. I am one of those that will walk away if the provider doesn&#039;t appreciate my business with a showing of appreciation.</description>
		<content:encoded><![CDATA[<p>Right on. I am one of those that will walk away if the provider doesn&#8217;t appreciate my business with a showing of appreciation.</p>
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		<title>Comment on Gratitude is a wonderful thing for your business&#8230; by Linda</title>
		<link>http://www.twooldpros.com/customer-appreciation-customer-retention/#comment-25</link>
		<dc:creator>Linda</dc:creator>
		<pubDate>Thu, 09 Feb 2012 01:25:39 +0000</pubDate>
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		<description>A small thing to do, but has a big impact.  Ladies, thanks for the reminder!</description>
		<content:encoded><![CDATA[<p>A small thing to do, but has a big impact.  Ladies, thanks for the reminder!</p>
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		<title>Comment on Gratitude is a wonderful thing for your business&#8230; by Rick Hollar</title>
		<link>http://www.twooldpros.com/customer-appreciation-customer-retention/#comment-24</link>
		<dc:creator>Rick Hollar</dc:creator>
		<pubDate>Wed, 08 Feb 2012 23:51:30 +0000</pubDate>
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		<description>Thank you Kay &amp; Yvonne!  Good reminder.

http://www.libertyoakfarms.com/</description>
		<content:encoded><![CDATA[<p>Thank you Kay &#038; Yvonne!  Good reminder.</p>
<p><a href="http://www.libertyoakfarms.com/" rel="nofollow">http://www.libertyoakfarms.com/</a></p>
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		<title>Comment on Gratitude is a wonderful thing for your business&#8230; by Nanette Fagan</title>
		<link>http://www.twooldpros.com/customer-appreciation-customer-retention/#comment-23</link>
		<dc:creator>Nanette Fagan</dc:creator>
		<pubDate>Wed, 08 Feb 2012 23:18:50 +0000</pubDate>
		<guid isPermaLink="false">http://www.twooldpros.com/?p=386#comment-23</guid>
		<description>One of the best ways to say thank you to a customer is to exceed their expectation and give great service.  I also believe a simple thank you, such as &#039;I truly appreciate having you as a customer and if I can  help in any way, please let me know.&#039;  Both of these will show a customer you care. Great work on reminding us all of this simple manners point.</description>
		<content:encoded><![CDATA[<p>One of the best ways to say thank you to a customer is to exceed their expectation and give great service.  I also believe a simple thank you, such as &#8216;I truly appreciate having you as a customer and if I can  help in any way, please let me know.&#8217;  Both of these will show a customer you care. Great work on reminding us all of this simple manners point.</p>
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